Services:
Available to provide expert analysis, written reports, deposition testimony, and trial testimony in matters involving commercial real estate, property management operations, apartment management, condominium management, retail management, office management, manufactured/mobile home park management, staffing, property inspections, industry best practices, brokerage standard of care, regulatory compliance, snow removal, smoke detectors, locks, property maintenance, property operations, slip, trip & fall, building management, building maintenance, lead based paint, mold, CO2, fire, dogs, pests/insects .
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Qualifications:
Award-winning property manager. Board Member of the Institute of Real Estate Management (IREM). Former IREM Regional Vice-President. Extensive experience teaching and training property managers. Owner and operator of a property management firm with ~30 properties, 2,500 residential units, and ~30 employees. Certified Property Manager.
Certified Property Manager (CPM®) since 2008
Certified Commercial Investment Member (CCIM®) since 2022
Washington State Designated Real Estate Broker since 2009
Oregon Real Estate Broker since 2017
Institute of Real Estate Management, Instructor since 2017
Institute of Real Estate Management, Board of Directors 2026
Approved continuing education instructor in Washington State
Commercial real estate professional, instructor, and industry leader with three decades of experience in property management and training property managers.
LICENSURE
• Washington State Designated Real Estate Broker – Active
• Oregon Principal Broker – Active
As a Washington Designated Broker, responsible for brokerage supervision, regulatory compliance, trust account oversight, and adherence to statutory duties governing licensed real estate practice.
INSTRUCTIONAL EXPERIENCE
Instructor – Since 2017
Institute of Real Estate Management
Deliver and help design professional education courses in:
• Ethics in commercial real estate
• Risk management & fiduciary responsibility
• Commercial real estate valuation principles
• Market selection and feasibility analysis
• Marketing, leasing, and resident retention strategies
• Building maintenance systems and inspections
• Human resource management and team development
• Budgeting and financial management
• Property management best practices
• Presenting to audiences
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Experience:
Détente Management, Inc, Mercer Island, WA 2017-Present
Principal & Director of Property Management Services
Portfolio Size: ~30 properties, ~2,500 residential units, ~125,000 SF, ~30 employees
Co-founder of property management firm operating in the Pacific Northwest, with primary focus on managing investment real estate.
• Establish and implement company operating procedures, internal controls, and safety protocols.
• Oversee property management operations across residential and commercial portfolios.
• Conduct periodic property inspections to identify maintenance needs, safety concerns, and potential risk exposures.
• Supervise and train property management staff, including guidance on operational practices and risk awareness.
• Oversee maintenance systems and capital planning, including preventative maintenance practices.
• Monitor compliance with regulatory requirements and company policies.
• Supervise trust accounts and financial controls.
• Develop resident screening criteria to support stable tenancy and reduce operational risk.
• Hire and oversee maintenance contractors, including scope of work and performance expectations.
Commonwealth Real Estate Services, Bellevue, WA 2010-2016
Executive Vice President
Portfolio Size: ~ 50 properties, ~5,000 residential units, ~50 employees
Executive leadership over the company’s Washington operations, including all property management oversight.
• Supervised Regional Property Managers and onsite teams.
• Developed and implemented company policies based on industry practices and operational risk considerations.
• Oversaw quality control efforts, including property inspections, maintenance standards, contractor engagement, and lease administration.
• Conducted periodic inspections of properties within the portfolio.
• Educated staff and clients regarding safety and insurance risks.
• Oversaw enforcement of community rules governing use of common areas such as pools, clubhouses, parking areas, and common area facilities.
Commonwealth Real Estate Service, Bellevue, WA 2004–2010
Regional Property Manager
Portfolio Size: ~20 properties, ~2,000 residential units, ~30 employees
Oversight of day-to-day operations of a multi-family residential portfolio.
• Supervised site-level staff interacting with residents and contractors.
• Ensured company policies and safety protocols were followed.
• Routinely inspected properties to identify maintenance issues, safety concerns, and potential risk conditions.
• Trained staff on workplace safety and operational procedures.
• Hired and oversaw maintenance contractors performing on-site work.
• Enforced community rules regarding use of common areas and amenities.
American Property Consultants, Seattle, WA 1999-2003
Operational Support Coordinator
Portfolio Size: ~8 properties, ~1,300 residential units, ~ 35 employees
Supported property management operations and trained staff on company policies and procedures.
• Developed company policy and procedure manual.
• Developed workplace safety manual.
• Trained staff on company policies, including safety and operational procedures.
Pinnacle Realty, Seattle, WA 1998-1999
Brokerage Assistant
Assisted brokerage in the positioning of investment real estate assets for acquisition and disposition.
• Assisted in preparing assets for acquisition and disposition.
• Prepared marketing materials for investment listing.
Targa Real Estate Services, Federal Way, WA 1996–1997
Leasing Consultant, Assistant Manager
• Marketed vacant apartments and conducted leasing activities.
• Conducted onsite tours with prospective renters illustrating the property’s features.
• Interacted with onsite maintenance team to address maintenance deficiencies.
• Hired and supervised contractors performing on-site maintenance jobs.
• Enforced community rules regarding use of common areas.
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Fees:
Categories:
Property Maintenance , Property Management , Real Estate Standard of Care , Real Estate Economics , Real Estate Management , Real Estate Leasing , Real Estate Broker , Real Estate Commercial
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