Mays Commercial Real Estate Consulting
Christina Mays, CPM CCIM  Standard Member


Available Globally

Contact:


Seattle, Washington,
USA


Services:

Available to provide expert analysis, written reports, deposition testimony, and trial testimony in matters involving commercial real estate, property management operations, fiduciary responsibility, staffing, property inspections, industry best practices, brokerage standard of care, valuation methodology, financial performance, and regulatory compliance.

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Qualifications:

Commercial real estate professional, instructor, and industry leader with three decades of experience in property management, building dynamic teams, commercial brokerage, investment analysis, and regulatory compliance.

Certified Property Manager (CPM®) since 2008
Certified Commercial Investment Member (CCIM®) since 2022
Washington State Designated Real Estate Broker since 2009
Oregon Real Estate Broker since 2017
Institute of Real Estate Management, Instructor since 2017
Institute of Real Estate Management, Board of Directors 2026
Approved continuing education instructor in Washington State

Commercial real estate professional, instructor, and industry leader with three decades of experience in property management, building dynamic teams, commercial brokerage, investment analysis, and regulatory compliance.

Certified Property Manager (CPM®) since 2008
Certified Commercial Investment Member (CCIM®) since 2022
Washington State Designated Real Estate Broker since 2009
Oregon Real Estate Broker since 2017
Institute of Real Estate Management, Instructor since 2017
Institute of Real Estate Management, Board of Directors 2026
Approved continuing education instructor in Washington State

Available to provide expert analysis, written reports, deposition testimony, and trial testimony in matters involving commercial real estate, brokerage standard of care, property management operations, valuation methodology, financial performance, and regulatory compliance.

LICENSURE
• Washington State Designated Real Estate Broker – Active
• Oregon Principal Broker – Active
As a Washington Designated Broker, responsible for brokerage supervision, regulatory compliance, trust account oversight, and adherence to statutory duties governing licensed real estate practice.
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PROFESSIONAL DESIGNATIONS
Certified Property Manager (CPM®) – Since 2008
Institute of Real Estate Management
Advanced designation demonstrating expertise in asset management, financial analysis, operations, maintenance systems, and professional ethics.
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Certified Commercial Investment Member (CCIM®) – Since 2023
CCIM Institute
Designation reflecting advanced competency in commercial investment analysis, financial modeling, and market analysis.
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INSTRUCTIONAL EXPERIENCE
Instructor – Since 2017
Institute of Real Estate Management
Deliver and help design professional education courses in:
• Ethics in commercial real estate
• Risk management & fiduciary responsibility
• Commercial real estate valuation principles
• Market selection and feasibility analysis
• Marketing, leasing, and resident retention strategies
• Building maintenance systems and inspections
• Human resource management and team development
• Budgeting and financial management
• Property management best practices
• Presenting to audiences

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Experience:

PROFESSIONAL EXPERIENCE
Principal & Director of Property Management Services
Détente Management, Inc.
Mercer Island, Washington
January 2017 – Present
Co-founder of a boutique commercial real estate management firm operating in the Pacific Northwest.
Responsibilities include:
• Establishment of company operating procedures and internal controls
• Oversight of commercial property management operations
• Supervision and development of property management staff
• Financial oversight, including budgeting and asset performance analysis
• Risk management review and compliance oversight
• Asset management services
• Client relations and strategic advisory services
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Executive Vice President
Commonwealth Real Estate Services
Bellevue, Washington
March 2004 – 2016
Held progressive executive leadership roles including Asset Manager and Executive Vice President overseeing the company’s book of business in Washington.
Responsibilities included:
• Asset management for institutional and private clients
• Oversight of property management operations
• Supervision of regional property managers and onsite teams
• Financial analysis, budgeting, and performance benchmarking
• Operational quality control and process improvement
• Strategic planning and client advisory services
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Regional Property Manager
APC Management, Inc.
Seattle, Washington
August 1999 – December 2003
Oversaw a portfolio of residential properties and approximately 40 staff members.
Responsibilities included:
• Financial performance analysis and budget oversight
• Risk assessment and mitigation planning
• Establishment of operating policies and procedures
• Property inspections and maintenance oversight
• Market analysis and rent positioning
• Capital improvement planning and implementation
• Staff supervision and performance evaluation
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Operational Support Coordinator
APC Management, Inc.
Seattle, Washington
Supported management of the company’s commercial real estate portfolio with ~50 staff.
Responsibilities included:
• Training of site-level property management personnel
• Operational audits and compliance review
• Budget research and financial analysis
• Vendor contract review and bid solicitation
• Development of company Policy and Procedure Manual
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Brokerage Coordinator
Pinnacle Realty Management Company
Seattle, Washington
August 1997 – August 1999
Supported investment real estate brokerage operations, including:
• Asset positioning analysis for acquisition and disposition
• Development of internal operational systems
• Marketing material coordination
• Department budgeting and operational planning
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Leasing Consultant / Assistant Manager
Targa Real Estate Services
Federal Way, Washington
January 1996 – August 1997
Responsibilities included leasing, resident retention, rent analysis, financial reporting, vendor coordination, and property inspections.

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Fees:


Categories:

Property Maintenance   ,   Property Management   ,   Real Estate Standard of Care   ,   Real Estate Economics   ,   Real Estate Management   ,   Real Estate Leasing   ,   Real Estate Broker   ,   Real Estate Commercial


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